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Support

Need help with Terpa? We're here.

For questions, issues, or account requests, reach us at:

support@terpa.app

Frequently Asked Questions

How do I cancel my subscription?

Open Settings on your iPhone > tap your name > Subscriptions > Terpa Pro > Cancel Subscription.

How do I delete my account?

Email support@terpa.app with the subject "Account Deletion Request" and we'll process it within 30 days.

Is my data private?

Yes. Your consumption data is never shared with third parties, employers, insurers, or law enforcement unless required by valid legal process.

What age do I need to be?

You must be of legal age in your jurisdiction — 19+ in Canada, 21+ in the United States.

How do I restore my purchase?

Open Terpa > Settings > Subscription > tap "Restore purchase."